Privacy Policy

We are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By ticking the acceptance box when signing up to use our Services, and by your continued use of the Services, you agree to be bound by this policy as updated from time to time.

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1) What information do we collect?

We may collect and process different types of information about you. Some of this data is considered to be Personal Data (that means you can be identified by it including Sensitive Personal Data) and Anonymous Data (that is data that you cannot be identified from).

(a) Information we collect when you sign up to our Services - personal details including but not limited to your real name, user name, address, telephone, email address, date of birth, race, religion, sexual orientation and any other information you submit when you create a profile and sign up to our Services

(b) Data we collect in respect of customer service and support - customer support including diet consultants / advisers we will keep any information you provide to us including records of correspondence. If you provide feedback to us, or subscribe any diet service packages, take part in any customer survey, or participate in competitions, we will keep any information you provide.

(c) Data we collect/you upload from your activity across our Services - our Services to search for other users, explore our Services, or interact with other users, we will gather data related to these activities including:

Any information you populate your profile with including medical history, health related information, patient medical reports, any messages that you send or receive through our sites; A record of your activity including winks, block lists and search histories for example is also stored by us; Details of any transactions that you carry out, including any information we require to provide the products or services that you sign up to; Data from your other social network accounts if they are linked to our sites (see more details below – Information we collect from other social networks you use); Your location according to the IP address assigned to your computer machine or mobile device by your Internet Service Provider, and mobile location data (see more details below – Information we collect about your location) Usage data about how you use our site, this is what we consider Anonymous Data, which we collect using Cookies (see more details below – Our Cookie Policy)

(d) Information we collect from other social networks that you use - Some of our Services have the ability to link your use of the Services to other social networks you might have access to. If you have an account with another social network e.g. Google, Facebook, you can share the data you have on our site with that network. To enhance your experience and create a personalised service we may ask you to login to your Facebook account. By doing so you grant us access to your information stored on your Facebook profile including without limitation your personal information, photographs, videos, interests and locations. When you login to the other network or install our app, we will receive the basic information from you including but not limited to your name, photos, gender, networks, user ID, friends list and any other information you make public and your email address. If you have logged into other social networks and linked them to any of our profiles you grant permission for us to post updates, including location information, on your behalf therefore please exercise caution.

(e) Information we collect about your location - We can collect location data from your computer and/or mobile device. When accessing the Services from a mobile device you will be given the option to allow location sharing with our application. If you do not wish to share your location data with us please turn off this feature by following your mobile device instructions to do so. We can track your IP address if you are using a computer to access the Services. If you are using a mobile device we use GPS with an accuracy range of 20 to 100 metres. Although location data is anonymous and can’t identify you, it can be shown to other users so please exercise caution if you do not wish to publicise your location. We also use your location data to research our own Services, develop new products and improve our Services, including using third parties to help us either provide the Services to you or develop new ones, and target advertising to suit your user experience. Your devices can give us lots of information about the device including the brand, model, version of operating system, installed app details, email accounts, mobile carrier and so on. We may also connect your account with location data from social tools e.g. Foursquare and can show your Foursquare check ins on our map within some of our Services.

(f) Information we collect about your Contacts - Some features of the Services allow you to share your user experience with people you know (“your Contacts”), or to invite them to join the Services. When given the option to do so you can choose to upload your Contacts information; we will request their name and email address. If you give us your password to upload these Contacts through a web based email provider we shall not store your password after you have uploaded your Contacts’ addresses. You may also choose to invite friends through your connected social networks. You assume all responsibility for ensuring that when you select a friend to be invited by email, application or SMS that the person wants to receive that invite from you.

(2) How We Use Your Information

We process data we collect from you for the following core purposes:

- To administer your user account with us (including notifying you of any compatible matches, tips, announcements, updates, special offers or services, should you consent to this);

- To help us improve the structure, layout and usability of the Services;

- To allow you to participate in any interactive features of the Services (including the features that require the mobile phone number);

- To help personalise your repeat visits to and usage of the Services;

- To notify you of any compatible matches or any matches who are near your location;

- To provide you with information on products or services or news and offers that you request from us (see below under 'Marketing' for more information);

- To answer any questions you may raise or respond to any comments you may send to us;

- To notify you about changes to our service or the functionality of the Site;

- To carry out market analysis and research;

- To ensure that you are complying with the terms and conditions of use and to comply with our statutory and regulatory obligations;

(3) Marketing

(a) When we market to you directly about our products and services

We may share your information with our Partner Sites and Group Companies to develop and deliver targeted advertising to you of our Partner Sites and Group Companies’ products and services, or to help us to prepare marketing reports. We may send you information about our Partner Sites and Group Companies’ products and services, news and offers, and selected third party products and services that we think may be of interest to you. We may do this by contacting you through your email address or mobile phone number that you have provided. Any communication received from us, as consented to by you, will clearly state that it is being sent by us. You have the option to opt-out of our marketing communications at any time (see below)

(b) When third parties market to you (Our “third party Partner Services”)
Your data may be passed on to selected third parties as we enter into data sharing agreements with, from time to time, for marketing and analytical reporting purposes. We cannot be held liable for the content of the third party’s communications or products/services they are promoting. By subscribing our services you have provided this consent, but change your mind, you can opt-out at any time (see below). Please be advised that you will also require to contact the individual third parties who have been marketing to you if you wish to stop receiving their communications directly.

(c) Opting Out of Marketing
If you change your mind about the marketing consent you have granted to us, you can amend your preferences by emailing us at support@dietplus.in

(4) Keeping Your Data Secure -
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorised access. Where we have given you (or where you have chosen) a password or user ID code which enables you to access certain parts of the Site, you are responsible for keeping the password or user ID code confidential. We ask you not to share a password or user ID code with anyone.

(5) Our Cookie Policy
We may collect information about your computer or mobile device by using Cookies. If you use our site you are consenting to the use of Cookies as explained here. Cookies are small text files that are placed on your computer by websites that you visit and provide statistical data to us, that does not identify you personally but can tell us a lot about your browsing habits to tailor your user experience to suit your needs. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use cookies to enhance our security, help us gather information during subscription and understand our web traffic trends. They help us to improve the Services and to deliver a better and more personalized service. They enable us:

- To estimate our audience size and usage pattern;

- To store information about your preferences, and so allow us to customize the Services according to your individual interests;

- To speed up your searches;

- To recognize you when you return to any website or application;

- To provide annoymised statistical information: Non-personal data may be gathered on our behalf using cookies, log file data, and code that is embedded on our websites by specific third party partners. We use this non-personal information to help improve the services we provides to you.

When you visit the publicly available sections of the Services, a session ID cookie is placed on your computer that only lasts while you’re visiting. We also place persistent cookies (also known as local storage devices) on members’ computers, so that we remember them to make your login in process faster and easier. You may set your browser to block cookies and local storage devices, but if you do so, you may not be able to access all of the features of the Services. This table shows fully the cookie functions and why they are used, although our uses may change over time and it is important that you revisit this page to understand these uses:

Cookie Functions	Cookie Purposes
Analytics and research	We use the information collected by Google Analytics to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Authentication	These cookies help us to identify our members so that when you’re logged in, you can enjoy all of the features without having to continually log in – our website “remembers” you and allows you full access without the need to keep entering your log in details.
Security and site integrity	We may use cookies and other devices, such as CAPTCHAs, to help keep the Site and our members safe and secure by protecting the Site from fraud and spam attacks to keep your data safe.
Site features and services	These cookies and local storage devices provide the functionality that our members enjoy, such as uploading of photographs, chats, instant messaging, your account settings etc. We also use cookies to help provide experiences, such as links to other social media sites, social plugins and video content, including making it easier for you to share content between the website with your other favourite social networks. In some cases, the site feature you choose may allow a third party to place cookies or local storage devices on your computer. The third party who places cookies on your device is responsible for how they process their data you should always read their privacy policies. Third parties who place cookies on your device when you use the Site include Twitter and Facebook whose own privacy policies apply.
Performance	We need to use certain cookies and local storage devices to ensure our members have the best possible experience, such assisting with your navigation of our site, ensuring pages load up quickly and respond faster to your requests for our Services.

For further information about cookies visit: www.aboutcookies.org

(6) Our Rights To Amend This Policy
We keep our privacy policy under regular review and will post any changes to it on this page. We encourage you to regularly review our privacy policy to make sure you are always aware of what information we collect, how we use it and under what circumstances, if any, we may share it with other parties. We may also contact you from time to time to advise of any changes if we feel such notification is necessary depending on the extent of the changes.

(7) Links To Other Third Party Websites
Our websites, apps, and promotional materials, may, from time to time, contain links to and from the websites of our third party networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

(8) Additional Privacy Protections For Children Using The Internet
We do not solicit or target persons younger than legal age for collection of information online. Our Site does not permit children under the age of 18 to become users and we do not accept any information from children. By submitting information to us you represent that you are over the age of 18. We encourage minors to seek the consent of their parents before providing any information about themselves or their households to anyone on the Internet. We encourage parents to take an active role to protect the privacy and security of their children and to prevent the inappropriate use of information about their children. We support the development of technologies that help parents to control the collection and use of personal information from children who use online services in their households.

(9) Questions
If you have any questions about this privacy policy then please email us at support@dietplus.in